What Plumbexa does

Everything you need to run your plumbing business — from first lead to paid invoice. The only plumbing lead management software for small business and HVAC job scheduling software you'll ever need.

Plumbing CRM — USA → Plumbing CRM — UK →

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Lead Management

Manual lead entry, embeddable website form, and call-tracking webhook. Track status: New → Contacted → Scheduled → Completed or Lost. Add notes and file attachments, assign leads to technicians.

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Jobs & scheduling

Create work orders, assign to technicians, set status. Calendar and list views. Technicians see only their assigned jobs. The best HVAC job scheduling software for UK & US field teams.

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Estimates & invoices

Build estimates with line items; convert to job in one click. The best plumbing invoicing and estimates tool for small businesses in the US & UK. US Sales Tax and UK VAT support.

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Customer database

Customer profiles with contact details, address, tags, and notes. Job history and invoices per customer. Lifetime value (LTV) and repeat-customer detection.

Reviews & reputation

Send review requests by SMS or email with your Google review link. Track ratings and feedback. Add manual reviews and link to customers or jobs.

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Team & roles

Owner, Manager, Technician roles. Add team members. Role-based permissions control access to Leads, Jobs, Customers, Billing, Settings. Assign technicians with round robin, by area, or by workload.

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Reports & analytics

Revenue graph (last 12 months), estimate-to-job conversion rate, lead source breakdown, monthly growth, and technician performance.

AI Features (premium plans)

Auto SMS on missed call, AI email drafts for follow-up, AI job summary, follow-up reminder, lead scoring (Hot/Warm/Cold), and upsell suggestions. Available on Pro and Growth plans.

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Integrations

Twilio (SMS), Zapier webhook (lead.created, job.created), Google Calendar (iCal feed). Stripe and Razorpay for subscription billing.

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